Showing posts with label organization. Show all posts
Showing posts with label organization. Show all posts

Tuesday, December 16, 2008

Dewey in a Nutshell

Many times new librarians in small libraries have asked me, “What exactly is the Dewey Decimal Classification? Why do I need to use it?”

The short answer is: Using a classification system groups all of the information in your library together by subject so people can find things easier. It gives a book an address so it always returns to the same place on the shelf.

Let me digress a minute here to define the difference between cataloging and classification. Cataloging is a verbal description of the book: author, title, publisher, date, number of pages, subject headings. Cataloging creates the index. You can catalog your entire library without ever classifying it.

Classification is how you place the material on the shelf -- how you sort the information to make sense out of it. Classification is the address -- it's the block number and house number so you can find something.

The Dewey system is one way to organize knowledge. In the United States, 95% of all public and school libraries, 25% of college and university libraries and 20% of special libraries use Dewey. More than 200,000 libraries worldwide in 135 countries count on Dewey Classification to keep their collections in order. Because it is so widely used, once people understand it, they can move from the smallest library to the largest and know how to find things.

Melvil Dewey, who developed the Dewey Classification in 1876, set it up to handle ALL kinds of knowledge. His plan was to have a logical method to organize information, even information that did not exist in 1876, such as computers and space flight. He did this by dividing all knowledge into ten broad categories that were each given a number code. These categories are:

000 Computer science, Information and General works
100 Philosophy and Psychology
200 Religions
300 Social Sciences
400 Languages
500 Science and Mathematics
600 Technology and Applied science
700 Arts and Recreation
800 Literature
900 History, Geography, and Biography

Fiction falls into this classification scheme as 800: Literature. Most libraries find that fiction grows too fast to keep it in the 800s, however. If fiction is kept it in the Dewey numbers, the library would constantly need to shift shelves to make room for the new books. Instead, librarians pull fiction out of the Dewey scheme and move it to another spot in the building. If there is demand, they might break the fiction collection into subgroups according to genre: mysteries, westerns, science fiction, romance, etc. The thing to remember it there is still a place for fiction in the Dewey Classification, but the individual library has chosen not to use that number. The numbers for fiction are usually saved for literary criticism and works about authors rather than their works.

With that said, how does the classification system work? Knowledge is organized from general to specific. A broad category might be 600: Applied Science. Every digit after the 6 moves to a more specific level of information: 610 is medicine; 620 is engineering; 630 is agriculture, etc.

The next digit is a more specific 634 = Orchards, fruits, forestry; 635 = Garden crops ( Horticulture); 636 = Animal husbandry. Each number is more specific than the last, fine tuning the information grouped there. They can get pretty fine, too! The longest number I've seen had 21 places after the decimal point.

There are also some code numbers called Standard Subdivisions that almost always mean the same thing: 03 = dictionaries; 092 = biography; 973 = United States; 064 = professional sports, etc.

When you see long call numbers on books, they are often created by grouping some of these standard subdivisions after a “regular” number.
796.33 (Sports played with balls)
796.332 (Football)
796.332064 (Professional sports)
796.332064973 (United States)
796.332064973092 (Biography)

S0 796.3320647973092 is the grouping for all biographies of American professional football players. If you use this number for all of these books, your patrons will find all of those books together on the shelf.

Only big research libraries use the really long numbers. Most other libraries have a policy to only use 3 digits past the decimal place or to stop at the first reasonable break. In this case, that could be 796.332 (3 digits past the decimal or first significant break) or they might drop some of the intermediate information and use 796.332 (football) 092 (biography) to get 796.332092. (Ok, dyed-in-the-wool catalogers may quake at leaving something out, but this is practical cataloging. :) )

So you have assigned a Dewey number to an item. Is that all there is? No. Not usually. The Dewey number is the block number that gets someone in the right area to find a topic, but you need more to get them to a specific book. Charles Ammi Cutter, developed a different classifcation system about the same time Melvil Dewey developed his system. Many libraries use a variation of Cutter's system called the Cutter-Sanborn Table to create a author code to go with the Dewey Number. This is called a Cutter Number.

Assume you have a book called
World War II by Simon Adams. The Dewey number is 940.53 (World War II). To create a Cutter number, you would start with a capital A (Author's last name) add the Cutter-Sanborn code (217) and finish with a small case w for the title. The Cutter number would be A217w. This would be written on the second line after the Dewey number and make the complete call number:
940.53
A217w


Cutter numbers are very specific and librarians and shelvers love them. Patrons don't understand them. You will find patrons in the middle of the 200s (Religion) looking for A217w, the World War II book. Because of that, many libraries have quit using "real" Cutter numbers but still call the information they put in the second line of the call number a "Cutter." Most frequently, the second line information is the author's last name or some part of the last name. (I recommend using the entire last name rather than X number of letters. It's more specific.)
940.53
Adams


There you have it: why we use Dewey numbers. They are the address of the book to help patrons locate them on the shelf.

Wednesday, November 21, 2007

Getting it All Together: Time Management for Librarians

An SEKLS Workshop

led by

Rosemary Honn and Lisa Farrar Wellman

of Ottawa Public Library

November 13, 2007

Icons for workshop handouts are shown at various parts of this blog. Double click on the image to see the handout.

We first did some brainstorming to identify the things that troubled us:

Habits of Ineffective Time Use

  • Interruptions
  1. E-mail
  2. Phone Calls
  3. Co-workers/Patrons
  • Distractions
  • Avoidance
  • Procrastination
  • Short attention span
  • Setting priorities
  • Disorganization
  • Technological difficulties

After the brainstorming, we discussed ways to overcome those problems. Many of the ideas listed below came from the members of the workshop. Others came from Rosemary and Lisa. The dialog was going strong. We were on a roll!

Interruptions

Change the way you see the interruption: “This patron isn’t an interruption. This patron is my reason for being here.”
Don't think “I gotta do this dumb thing” but “I get to polish this skill!” Don't see the job as "Argh! I have to be on the Reference Desk” but “I’m getting a chance to give great customer service!”
If it takes 5 minutes or less to res olve, handle it on the spot. If longer, schedule an appointment.
Make complete notes so you can get back to where you were
Empower others to handle situations whenever possible (Don’t make yourself indispensable)
When in a spot where you will be interrupted (public desk) work on tasks that are interruptible. Pick tasks that are a. Small and b. Portable. A good example is taking review journals to the Reference Desk and reading the reviews. You can write notes on slips of paper for the ones you want to order, or make notes in the corner of the magazine.

Just say no:
  1. State you are concerned.
  2. Explain priorities (You have a deadline)
  3. Stand up; walk with them (to escort them from your space)
  4. Set up a time to meet later
Set boundaries
“Let me finish this so I can give you my full attention.”
“Thank you for your patience”
Patrons who give too much information: Smile. Say, “I’m sorry, but that’s not my business.”
Lonely talker monopolizing your time?
1. Keep a doorbell under reference desk to ring other staff for help
2. One person library? Keep cell phone in your pocket. Speed dial library phone to create a “rescue”
To e-mail or not to e-mail?
Pro: lets receiver read it at his/her convenience and answer after thinking about it or doing necessary research
Con: Takes lots of time – no immediate answer.
Rule of thumb: If it can be handled in a 5 minute conversation, telephone, don’t e-mail.
Telephone interruptions:
Hang up on conversation while YOU are talking – other person will think you were cut off (Who would hang up on himself??)
Sales calls:
Ask for a donation
“I’m sorry. Our budget is spent for this year. If you’d like to donate this book, we’d be glad to consider it”
Ask for reviews
“I’m sorry. We can’t buy books unless they have had a positive review in a critical review source. If you can provide me with reviews, I’d be glad to look at your material.”

Distractions

Self-discipline!

Dealing with troublemakers
1. Use humor/age
“Hey, Kids, I’m too old to listen to that kind of music. Would you turn it down a bit?”
“You know I’m old enough to be your grandma. I don’t need to hear language like that.”
2. Have programs for them
3.Enlist troublemakers as volunteers /have busywork ready
“Hey, Johnny, while you’re waiting for a computer, would you do this for me?”
4.Teen partners with younger readers
5.Teen Advisory Board
6.Let them have input on creating their space in the library – decorations, layout
7.Give them a list of recommended YA titles (YA core collection book from Neal Schulman publishers) and have them help you pick books for YA area
8.Magnetic board for poetry wall. They post their poetry (after librarian reviews it)
9.If really bad, have policy on dealing with troublemakers, and enforce it.
10.Know when to call the police.
11.Regularly occurring problem? Ask local law enforcement to walk through your building at that time of day once or twice a week.
Ottawa Public Library has targeted their “lost teens”.
Started an Anime Club
Invited guest speakers from college
Kids really enjoy it
Will be making their own movie

Procrastination/
Avoidance
Don’t make excuses. Just tackle a project.
Use peak time well – guard it!
Break a large project into smaller, more manageable parts.
Eat That Frog by Brian Tracy
Eat the whole frog, one bite at a time.
If a project takes less than 2 minutes, do it now.
Can’t get started? Bounce ideas off someone.
Post-it notes above desk/on computer:
“Don’t play Freecell”
Inspirational quotes
Post-It Portable Workspace by Tammy Cravit
Personal rewards: When I finish this I can take a break and …..
Vibrating timer: I have this much time to do this project.
Pick your projects. If likely to be interrupted, choose “Easy to get back to”
Don’t leave a project in a spot where you don’t know what to do next. (It’s harder to get started if you don’t know where you’re going.)
Listen to books on tape while doing housework
Use music:
  1. Play classical music in background as white noise
  1. Play music that is only 30-60 minutes long. Must be done when music ends.
  2. Clean a room/ do a major project to upbeat music – Theme from Rocky; Sousa marches
Apply ideas found on Rosemary’s blog: http://dailyplanit.com/
Time map as discussed by Julie Morgenstern
Alternate negative and positive projects so you aren’t “stuck” doing the hard ones all at once.

Short Attention Span

Remove distractions.
1. Only have on your desk what you are working on.
2. Worst case scenario: bare desk with 1 paper and 1 pencil
Focus on one thing
Use a timer: “I have 15 minutes to complete this report”
Reward yourself when finished
Focus on focusing
Be creative
  1. Let your mind wander
  2. Jot down your ideas at random
  3. Come back to them later when you can focus and act on them
Bounce ideas off others
Recruit Teammates to help you:
  1. Tell what you are doing
  2. Give them your priorities
  3. Ask them the help you stay on task

Setting Priorities

Why are we here? Patrons!
Remember -- we are here to serve them.
What will serve them the best?
TIME!
What has outside deadlines?
What is most urgent?
Level of importance
What does the Boss say is most important?
What will give you the best return on your investment?
Plan ahead so you don’t have to live in the crisis zone.


Organizing
Plan your day each morning (in shower, while brushing teeth, while driving to work)
Review the day at the end (what needs to be carried forward? What was a success? A learning exp
erience?)
Make a schedule and stick to it.


Keep most used items close to hand. Organize your desk to serve you -- not as just a flat spot to drop things.



Use a tickler file – file folders set up for day/month/year. This description comes from Making Time Work for You by Harold L. Taylor. Make a manila folder for every day of the month. Create hanging files for every month of the year, and one for the coming year. The manila folders will live in the hanging file for the current month and be moved to the coming month as the day ends. When an item comes across your desk, determine when you need to deal with it. If now, do it today. If later, file the item in the manila folder for the day you will handle it.  (Say June 15.) When June 15 comes, that morning you pull the June 15 manila folder and find that item waiting to be handled. When everything in the folder has been handled, you place the 15th folder in the July hanging file and it becomes the July 15 folder.


Calendars

1. Use only one calendar so everything is in one place
2. Highlight high priorities
Use online calendars so they can be shared and can be accessed from work and home. Some calendars, like Yahoo and Google can be accessed from many platforms. Others can be shared with specific people.

  1. Shared family access
  2. Syncs with Outlook and Outlook Express
  3. Syncs with PDAs
To-do lists
  1. Do the easy ones
  2. Work on hard ones a little at a time
  3. Electronic to-do lists: set alarms for repeating tasks
  4. Cross it off when it’s done – there’s a lot of reward in this!
  5. Prioritize items to know which ones are the most important, give the best return for your effort
E-mail
  1. Use folders and filters to route e-mail to labeled areas
  2. Route lists to a folder
  3. Route specific people to their own folders
  4. Move answered e-mail to a different folder (in e-mail or elsewhere on computer) so it doesn’t stay in Inbox
  5. Delete after you have answered it!
  6. Make decisions immediately
  7. Just like paper mail there are only three things to do with e-mail:
  8. Act on it
  9. Pass it on
  10. Discard it
OHIO = ONLY HANDLE IT ONCE

Post-it notes! :Portable folder with post-its listing to-dos. Goes with you.
Post-its above desk so you see them

Simplify!
  1. Eliminate stuff.
  2. Are you doing this for a good reason or just because we’ve always done it?
  3. Keep only what you use and need
Consider alternative formats
  1. E-books. Keep the content—get rid of the bulk
  2. Audiobooks. Read (safely) while driving

Brainstorm aloud/ tape record your thoughts (Good use of travel time)
Fake yourself out – set personal deadline one day before real deadline
When feeling bogged down, listen to audiobooks of favorite time management books as a pep-talk.
Two good ones:
10 Natural Laws of Time and Life Management by Hyrum Smith
Seven Habits of Highly Effective People by Stephen Covey
Finish one project before starting new ones.
This doesn't mean you can't have more than on
e project in the works at the same time, it means when you are working on one thing -- don't multitask. Just do that thing. To keep those multiple projects afloat, schedule time each day to work on one part of each project.
Don’t re-invent the wheel. Use form letters, agendas, checklists, etc.
Bribe yourself with chocolate (or yarn, or whatever your weakness is!)



Getting Things Done
A synthesis of many good time management techniques can be found in David Allen's book Getting Things Done. 



Good Reading

Best Organizing Tips by Stephanie Winston
Eat That Frog by Brian Tracy.
Getting Things Done by David Allen
It’s All Too Much by Peter Walsh
Making Time Work for You by Harold L. Taylor (of taylorontime.com)
Making Work Work by Julie Morgenstern
Manage Your Time, Your Work, Yourself by Merrill E. and Donna N. Douglass
Post-It Portable Workspace by Tammy Cravit
Productivity Power by Jim Temme
Seven Habits of Highly Effective People by Stephen Covey (The Covey of Franklin-Covey)
Sidetracked Home Executives by Pam Young and Peggy Jones
Simplify Your Space by Maria Ramsland
10 Natural Laws of Time and Life Management by Hyrum Smith (the Franklin of Franklin-Covey.)
Task Order-Up by David Seah
Time Management for the Creative Person by Lee Silber
Woulda/Coulda/Shoulda by Arthur M. Freeman

Blogs/Websites

http://dailyplanit.com/
http://www.businessballs.com/
http://davidco.com/
http://www.flylady.net/
http://www.franklincovey.com/
http://www.shesintouch.com/
www.taylorontime.com/desktest/html
http://2time.wordpress.com/ime.wordpress.com/